Offer a self-service portal to lower cost AND improve customers’ satisfaction

Customer self service portals, present a great opportunity of cost savings for utilities. Join this webinar to discover how a successful customer service strategy can benefit your business, today!

Recorded: 28 Jul 2016

Webinar Overview

Customer self service portals, present a great opportunity of cost savings for the utilities because of their lower transaction rates. However; this is critically influenced by adoption rates of such portals and appropriately so, utilities are investing in ensuring an enhanced customer experience and increased adoption rate of their customer serving sites.

Introducing MECOMS™ Online, a unique portal created by Ferranti Computer System experts to help suppliers offer more flexibility in self service while lowering their cost to serve.

In this webinar discover the benefits of a successful customer service strategy and how this can help you achieve your business goals.

This session, with expert Tom Damen, will include a demonstration of the service and it's features currently available for utilities. Don't miss out, register now!