Digital Customer Experience for Utilities

Recorded: 16 Oct 2015

Webinar Overview

As the digital revolution transforms every aspect of our lives there is now little doubt of the need for utilities to evolve and adapt to this new paradigm. Additionally customers are starting to become actively involved in generating and managing their own energy and new entrants to the market are driving disruption through new offerings and business models, among other disruptions.

The answer Philippe Vié, Global Digital Utilities Leader at Capgemini says is to be found in utilities adapting by themselves becoming more digital.

Register now to learn more about the digital customer experience and how it can impact your business.