Case Study: Supporting new services with smart billing & flexible architecture

How can utilities adopt a modern CIS and billing technology system? Is a decentralised and cloud based approach needed? How do we mitigate and minimise risks along the value chain? In this session our experts walk us through the drivers and considerations for next gen utility billing systems.

Recorded: 18 Oct 2016

Webinar Overview

Utilities of today are encumbered with aging customer information systems (CIS) & inflexible billing architecture making it difficult to meet next generation services, dynamic rates and offering needs.

How do you adopt a modern CIS and billing technology system? Is a decentralised approach needed? How do we mitigate and minimise risks along the value chain?

In this session our experts walk us through the drivers and considerations for next gen billing system including the following;

  • Integrating new and distributed generation sources
  • Supporting dynamic rate plans (time of day & resource availability)
  • Enabling pre-pay & eMobility whilst minimising risk

Attendees will gain a sense of what it takes to embrace a smart billing & flexible architecture capable of supporting new and agile services and consumers whilst keeping costs (and risk) down.

This webinar is part of our "Customer Centricity" In focus track on Engerati.