There are many who consider the utility industry to be a slow-changing business that has nothing to do with modern technology, excellent customer experience and innovative business models. We don’t agree.
The pace of change is picking up. Companies are implementing new IT systems and communication technology to streamline operations, meet regulatory demands and attract new customers. But in that development, some of the DSOs and Retailers outperform the rest. What are their keys to excellence? What can you learn from them?
Join this webinar to find out.
Frontrunners are doing it!
We researched 100’s of DSOs and retailers and isolated the outperforming ones – and choose to call them Frontrunners. Then we aimed to find the common traits and significant success factors of these Frontrunners. We chose to call these common, significant success factors the Utility Keys of Excellence.
In this webinar you will learn about the Utility Frontrunners, the 12 Keys to Excellence for DSO and Retail. Join the webinar to learn from examples of investments other utility companies are doing.