Nexus streamlines maintenance of Newcastle’s public transport infrastructure

Case Study Tue 11 Jun 2013

The Challenge: Nexus manages public transport infrastructure in Tyne and Wear, including metro, bus and ferry services. Responsibility for the maintenance of this infrastructure was divided between 15 different engineering sections, each of which had its own processes and systems – making it difficult to gain an overview of operations or identify opportunities to improve service levels or cut costs.