Settlements

Smart Infrastructure

US pilot will test blockchain for natural gas settlement

Digital asset management company Big Data Energy Services and infrastructure consultants Ardua Strategies will examine the benefits of using distributed ledger technology in the natural gas settlement process.

Energy Generation

Engerati 2.0: Let’s get Digital

Welcome to the new look Engerati website!

Energy Retail

UK energy billing errors exposed

Billing errors cost the UK’s residential energy consumers around £102m last year.

Energy Retail

Customer satisfaction through multi-channel engagement

Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.

Energy Retail

Utility customer information systems – the key to smart billing?

Tomorrow’s utility needs an innovative and interactive customer information system that offers real-time data.

Energy Retail

UK’s competitive energy market boosts switching

Energy customer switches have risen by 30% with millions of customers changing suppliers in the first half of the year.