Settlements
Smart Infrastructure
US pilot will test blockchain for natural gas settlement
Digital asset management company Big Data Energy Services and infrastructure consultants Ardua Strategies will examine the benefits of using distributed ledger technology in the natural gas settlement process.
Energy Generation
Engerati 2.0: Let’s get Digital
Welcome to the new look Engerati website!
Energy Retail
UK energy billing errors exposed
Billing errors cost the UK’s residential energy consumers around £102m last year.
Energy Retail
Customer satisfaction through multi-channel engagement
Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.
Energy Retail
Utility customer information systems – the key to smart billing?
Tomorrow’s utility needs an innovative and interactive customer information system that offers real-time data.
Energy Retail
UK’s competitive energy market boosts switching
Energy customer switches have risen by 30% with millions of customers changing suppliers in the first half of the year.