US pilot will test blockchain for natural gas settlement
Digital asset management company Big Data Energy Services and infrastructure consultants Ardua Strategies will examine the benefits of using distributed ledger technology in the natural gas settlement process.
Engerati 2.0: Let’s get Digital
Welcome to the new look Engerati website!
UK energy billing errors exposed
Billing errors cost the UK’s residential energy consumers around £102m last year.
Customer satisfaction through multi-channel engagement
Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.
Utility customer information systems – the key to smart billing?
Tomorrow’s utility needs an innovative and interactive customer information system that offers real-time data.
UK’s competitive energy market boosts switching
Energy customer switches have risen by 30% with millions of customers changing suppliers in the first half of the year.