Engerati 2.0: Let’s get Digital
Welcome to the new look Engerati website!
UK energy billing errors exposed
Billing errors cost the UK’s residential energy consumers around £102m last year.
Customer satisfaction through multi-channel engagement
Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.
Utility customer information systems – the key to smart billing?
Tomorrow’s utility needs an innovative and interactive customer information system that offers real-time data.
UK’s competitive energy market boosts switching
Energy customer switches have risen by 30% with millions of customers changing suppliers in the first half of the year.