Customers

What are the challenges of engaging business energy customers?

Energy Retail

What are the challenges of engaging business energy customers?

How can you sell to a business customer without understanding their business? Engerati discovers how data insights can help.

Customer satisfaction through multi-channel engagement

Energy Retail

Customer satisfaction through multi-channel engagement

Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.

Energy deregulation: Transforming Asia’s energy sector

Energy Retail

Energy deregulation: Transforming Asia’s energy sector

Energy sectors across the Asian continent are turning to deregulation to improve operational efficiency and sustainability.

Engaging business energy customers – is everyone on board?

Energy Retail

Engaging business energy customers – is everyone on board?

You have invested in business energy customer engagement software but how do you align people and processes behind it?

Access Power to give away $7m to Africa’s most innovative project developers

Energy Retail

Access Power to give away $7m to Africa’s most innovative project developers

Private sector crowdsourcing origination platform is opening doors for Africa’s power projects.

Is the solution to engaging business customers in the cloud?

Energy Retail

Is the solution to engaging business customers in the cloud?

Engerati takes a deeper look at developing business customer engagement strategies and how cloud-based tools can help.

Behind the meter storage – the missing piece of the puzzle

Energy Generation

Behind the meter storage – the missing piece of the puzzle

Behind the meter storage supports the emergence of prosumers as active participants in the energy market.

Tesla’s new solar storage system-a game changer for utilities?

Energy Generation

Tesla’s new solar storage system-a game changer for utilities?

Tesla’s new solar storage facility will help utilities like Kauai Island Utility Cooperative to reach its renewables goals.

Impact of IoT on utility asset management

Energy Retail

Impact of IoT on utility asset management

The Internet of Things is bringing advances in the technical and financial management of connected grid assets.

Wireless submetering and utilities – what are the benefits?

Energy Retail

Wireless submetering and utilities – what are the benefits?

Meazon shares with Engerati how its small wireless submetering solution can help utilities offer energy services.

Demand response California: Pepco EV owners show flexibility

Energy Retail

Demand response California: Pepco EV owners show flexibility

US utility Pepco’s electric vehicle charging pilot shows how demand response events can influence customer behaviour.