Customers

Energy Retail
What are the challenges of engaging business energy customers?
How can you sell to a business customer without understanding their business? Engerati discovers how data insights can help.

Energy Retail
Customer satisfaction through multi-channel engagement
Utilities will see improvements in customer satisfaction and operational efficiency with the right multi-channel engagement approach.

Energy Retail
Energy deregulation: Transforming Asia’s energy sector
Energy sectors across the Asian continent are turning to deregulation to improve operational efficiency and sustainability.

Energy Retail
Engaging business energy customers – is everyone on board?
You have invested in business energy customer engagement software but how do you align people and processes behind it?

Energy Retail
Access Power to give away $7m to Africa’s most innovative project developers
Private sector crowdsourcing origination platform is opening doors for Africa’s power projects.

Energy Retail
Is the solution to engaging business customers in the cloud?
Engerati takes a deeper look at developing business customer engagement strategies and how cloud-based tools can help.

Energy Generation
Behind the meter storage – the missing piece of the puzzle
Behind the meter storage supports the emergence of prosumers as active participants in the energy market.

Energy Generation
Tesla’s new solar storage system-a game changer for utilities?
Tesla’s new solar storage facility will help utilities like Kauai Island Utility Cooperative to reach its renewables goals.

Energy Retail
Impact of IoT on utility asset management
The Internet of Things is bringing advances in the technical and financial management of connected grid assets.

Energy Retail
Wireless submetering and utilities – what are the benefits?
Meazon shares with Engerati how its small wireless submetering solution can help utilities offer energy services.

Energy Retail
Demand response California: Pepco EV owners show flexibility
US utility Pepco’s electric vehicle charging pilot shows how demand response events can influence customer behaviour.

Downloads
Here are Your Customers’ True Digital Desires
(and how to make them come true)

Downloads
Opportunities for blockchain in the energy sector
The premise that blockchain has the potential to redistribute markets and redefine the entire economy is one that is widely shared today

Downloads
Case Study – RWS – IBOR
Rijkswaterstaat gets a smart