Good Energy supplies 100% renewable electricity and carbon neutral gas and is promoting the roll-out of electric vehicles. It recently published data from EV charging data specialists Zap-Map showing that there are 8,456 charging stations in the UK, an increase of 57% in the last 12 months. Juliet will be speaking on a panel at Fully Charged Live at Silverstone on 8th June.
E: How is Good Energy benefitting from the IT, IoT and data revolution?
JD: Good Energy has been at the front of developments in the energy sector for 20 years. And we are always adapting our business to ensure we take full advantage of digitalisation. This means developing new app capabilities; next generation smart meters; and investing in new technologies, such as battery storage and digital platforms, such as Zap-Map. This will mean we can respond to a localised, flexible, and clean, energy system.
E: What are the main priorities for power suppliers regarding IT development?
JD: Suppliers need to tailor their IT development towards how customers use and engage with the technology. In a fast-moving sector, we need to be forward looking to ensure we are aware of, and investing in, new developments and innovations which can add value. Finding the right people and providing adequate training is also important.
E: Are there areas of your business that have adopted new technologies faster than others, and why?
JD: We have worked on improving tech capabilities in traditionally non-tech teams, such as energy trading, to improve efficiency. Our business team has also utilised an online peer-to-peer platform called Selectricity. This tool allows business customers to monitor and match their energy supply to nearby generators, supporting their local economy. The platform can also be used by renewable generators to monitor their own data and see which businesses are consuming their power.
E: Are there areas you see potential for further development?
JD: We are very open to using new digital technologies where there is a consumer focus. This includes developing propositions to help the roll-out of low-carbon technologies at lower cost. This is the future and we need to make sure we grab it with both hands.
E: How will these efficiencies translate into benefits for your customers?
JD: Customers will be able to gain greater understanding, and control, of their energy consumption. They will also be able to communicate more easily and effectively with us. This will translate into cost savings and help fight climate change.
E: Do you see any challenges or risks in installing smart systems?
JD: The challenges are whether smart systems can have the necessary impact. People’s engagement with their energy usage has traditionally been very passive. Smart systems need to account for this if they are to achieve widespread adoption.
E: How will these technologies foster greater deployment of renewable energy in the UK energy mix?
JD: These technologies will make renewables more effective and a more attractive proposition for investors. Predictive analysis, for example, will allow us to understand variability in renewable power and maximise its potential. Smart meters are being used to create time-of-use tariffs, where cheaper energy rates are offered during periods of low demand or high renewable production. This can help consumers take greater control over their energy usage.
E: What other projects are you working on that will involve advanced smart systems?
JD: For over a year we have partnered on an innovative vehicle-to-grid (V2G) and vehicle-to-home project with Honda, Upside Energy and Salford University. The partnership is part of Good Energy’s rich history of pioneering new renewable technologies. The project is testing how electric vehicle batteries and other battery storage units can impact home efficiency, using a controlled environment called the Energy House. Cloud-based software is being used to allow testing on the value of using these home storage systems in an integrated way.