Beyond Meter Data Management: entering the era of big data in Utilities

  • The problem: Huge data challenges face distributors and retailers in enabling the smart grid. How can we plan for and manage the coming data avalanche?
  • The opportunity: Next, we need to understand the new value in integrating new and existing data sets. What valuable additional insights would be available?
  • The enabling technologies: What are the key characteristics of the platform and architecture to support integrated analytics for our business?
  • The evidence: This has been done before.

Energy retailers’ perspective on the deployment of smart grids in Europe

  • The importance of the customer in the transition to a new smart energy ecosystem
  • The position of the retailer/supplier in the new value chain and the challenges and the opportunities for the retailer/supplier
  • The impact on the information exchange between customers, retailer/suplliers and other roles in the energy ecosystem

Energy retailers’ perspective on the deployment of smart grids in Europe

  • The importance of the customer in the transition to a new smart energy ecosystem
  • The position of the retailer/supplier in the new value chain and the challenges and the opportunities for the retailer/supplier
  • The impact on the information exchange between customers, retailer/suplliers and other roles in the energy ecosystem

What decides the success of Demand Side Programs - The facts we like to ignore

  • Energy Market Structures and their decisive role in the development of Demand Side Programs
  • The balancing capabilities and the limitations of Demand Response Programs
  • The development of the European Energy Markets and future potential

Customer education and customer management- requirements for success at times of major change

  • How to teach customers to benefit from new approaches to customer management?
  • Comparison with other industries - similarities and differences, successes and failures - telecommunications, financial services, travel and leisure
  • Key requirements for success - teaching customers to manage themselves better to get improved benefits