Understanding what the customer wants

• What are the energy consumer’s traditional and non-traditional values surrounding in-home
technologies, electricity management programs and related products and services?
• How much value do consumers place on smart home appliances, mobile applications and
non-traditional channels?
• How can utilities/electricity providers differentiate
electricity management programs?

Energy Retail Data Analytics Consumer Engagement

Presentation Date

Tuesday, October 4, 2011 - 15:00