How to Achieve Simple, Substantial & Reliable Energy Efficiency Through Customer Engagement

  • Identify the challenges utilities face in successfully engaging their customers
  • Identify the strategic success factors of behavioural approaches through advanced customer engagement
  • Identify why this is a ‘high touch’ issue and not a ‘high tech’ issue
  • Highlight new uses of behaviour based efficiency in the home – examples including DR-enabled thermostats
Energy Retail Energy Efficiency Energy Efficiency Customer Strategies Consumer Engagement

Presentation Date

Wednesday, October 16, 2013 - 16:15



Presentation PDF