Disintermediation Risk is Emerging – Who Will Own the Future Customer Relationship?

  • BAU is not an option for utilities, new competition will erode commodity margins
  • Developing tailored solutions to address latent customer needs is essential
  • Innovative collaboration is no longer nice to have, it’s now mission critical
Energy Retail Consumer Engagement Consumer Engagement

Presentation Date

Wednesday, November 5, 2014 - 09:00



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