The Digital Future – Imagining the Future of Customer Engagement for Energy Providers

  • A vision of an energy future for customers in 2023, based on surveys with industry leaders, consumers, and industry thought leaders
  • Implications of digitisation on industry business models
  • What is required to prepare for a digitised future
Energy Retail Customer Strategies Customer Strategies Consumer Engagement Smart Grid Demand Response

Presentation Date

Thursday, October 17, 2013 - 08:00



Presentation PDF