- What it takes to engage with 6 million individual customers about new ways to deliver their energy service.
- Right and wrong ways to overhaul of the relationship of customer to their energy provider
- Finding multiple avenues to reach customers
- How to introduce the benefits / features of the smart grid
- Demonstrated success stories of using the smart grid
- How to let customers Opt Out if they just are not interested
Wednesday, October 10, 2012 - 16:00