The Value of the Engaged Customer

In this discussion our panellists go beyond the arguments for customer engagement and dive into the value of the engaged customer and the opportunities surrounding them. MODERATOR: Adam Malik, Content Director, Engerati SPEAKERS: Alain Bollack, Global Head of Smart Metering, EY John McKiernan, Head of External Collaboration, ESB Nadeem Sheikh, Senior Vice President & General Manager, Opower Jean-Paul Krivine, Smart Energy Senior Advisor, EDF For more analysis, insight and opinion on the latest trends impacting the global energy industry, visit http://www.engerati.com/ Engerati Webinars: http://www.engerati.com/webinars Engerati Articles: http://www.engerati.com/articles Engerati Presentations: http://www.engerati.com/event-presentations