Consumer Behavioural Change for the Consumer

Using the EU funded NATCONSUMERS project as a casing point, our panellists spin the consumer engagement discussion on its head with a view to driving real consumer behavioural change, curtailing bill shock whilst improving customer and utility loyalty MODERATOR: Adam Malik, Content Director, Engerati SPEAKERS: Thomas Mikkelsen, Partner and Director of Consulting, VaasaETT Simone Maggiore, Senior Researcher, R.S.E. (Ricerca sul Sistema Energetico S.p.A.) Sergio Álvarez Menéndez, Sales Manager, Valor, Desarrollo e Innovación, S.L. (VDI) Edgeir Aksnes, Executive Vice President, Business Development, Enoro For more analysis, insight and opinion on the latest trends impacting the global energy industry, visit http://www.engerati.com/ Engerati Webinars: http://www.engerati.com/webinars Engerati Articles: http://www.engerati.com/articles Engerati Presentations: http://www.engerati.com/event-presentations