Chris Russell, Managing Director, Tonik Energy

New entrant to the UK supply market Tonik Energy tells Engerati’s Adam Malik how the company has based its business model on customer engagement. Despite small margins to be made on electricity itself, Managing Director Chris Russell says there is value and commercial opportunity in developing a relationship with the customer. Hear how Tonik Energy plans to leverage these connections to develop aggregated solutions for distributed energy by turning customers into virtual power plants. For more on new approaches to energy retail, join the Engerati In Focus programme - https://www.engerati.com/in-focus/retail-predictions-2017-customer-centricity

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