Metering.com - A Week in Smart Metering

A cautionary tale for European smart meter deployments has emerged from Down Under this week, writes Rose Bundock, content editor of Metering.com.
Published: Thu 09 Apr 2015
 
Australia's AusNet Services - one of the largest energy companies in the state of Victoria - has coughed up US$21 million in compensation to customers who have a smart meter installed but can't access real-time electricity usage data.
 
AusNet attributes the delay in transmitting smart meter data to an "unstable" IT system, which it says won't be fixed until at least the end of the year.
 
The government of Victoria is pulling the purse strings of the electricity transmission company by insisting that since customers are missing out on smart meter benefits such as time of use tariffs, they should be recompensed to the tune of US$96 each.
 
The story does sound a warning bell particularly for the UK smart meter rollout, which might be pleased to have an unstable IT system over a barely-existent one.
 
The idea that British Gas, which has led the deployment charge with more than 1 million installations, will have to rebate customers for still manually reading their meters, is not an appealing one.
 
So one thing has become clear - forget the government committees, and opinions of heads of industry (Institute of Director joins smart meters sceptics), it's the IT boffins who will really make or break the success of smart metering rollouts.
 

More from Metering.com

In Europe, Norway’s largest power grid operator Hafslund Nett has awarded European critical infrastructure company Eltel a tender to deliver a 630,000 smart meter deployment, the largest in Norway to date, the companies claim.
 
Central and Eastern European countries are forging ahead with investment in smart grid infrastructure with a reported US$25.2 billion to be invested over the next ten years, according to a new report by US smart infrastructure market intelligence firm Northeast Group.
 
In the US, the city of Sante Fe has chosen Badger Meter for the rollout of 35,000 BEACON cellular smart meters for full installation across the city’s water meter endpoints covering both commercial and residential customers.
 
In Australia, energy company AusNet Services has put together a AUD 28.75 million (US$21 million) compensation package for customers whose smart meters are not transmitting usage data due to an “unstable” IT system.
 
Metering & Smart Energy International provides a round-up of the news creating headlines in the world of water this week.
 
French advanced battery manufacturer Saft has won contracts to supply around 5 million lithium cells to electricity metering projects in China, India and Taiwan.

Metering.com is the sister news portal to Engerati focusing on smart metering.