Data Analytics Helps Cape Town To Reduce Water Revenue Losses by 20%

Cape Town’s new data processor SWIFT is identifying and closing system gaps with improved consumption data analytics.
Published: Wed 17 Jun 2015

In a live studio interview at African Utility Week, Thantaswa Mtsabe, City of Cape Town, SPO: Business Information Analyst, discusses the importance of data consumption analysis and its benefits for various roleplayers and the accurate planning of water supply and demand in the city.

Consumption data valuable for all roleplayers

Through the use of a data assimilation and analysis programme called SWIFT, Mtsabe says that many problems experienced by the City of Cape Town such as lost revenue and water losses are being resolved very quickly. The system also helps to calculate tariffs and enable accurate billing processes. Uncalculated revenues are now being identified and a great deal of revenue is being recovered, she says.

She adds that environmental researchers, project developers, the service provider, its consumers, engineers, environmental researchers, as well as external city developers are using this highly accurate and valuable data for vital sewer and water infrastructure planning, upgrading and development.

Focus is on automated data collection

While data is collected both manually and automatically from various sources, Mtsabe says that the city aims to focus more of its attention on the automated side as it is more efficient, provides a higher level of data quality, and leaves little space for human error.