Tom Damen

Job Title: 
Subject Matter Expert MPO

Tom Damen is an utility consultant with a background in organizational process optimization and system implementations. Tom has 10+ years of experience within the utility sector, focused on process development and organizational change. As a business consultant and project manager he has played an active role within various projects, both in greenfielding and implementing existing utility packages.

Within Ferranti Tom (current position) is the SME and process expert for the Dutch market, keeping a watchful eye on market developments and customer requirements.

Webinars & Presentations

Thu 28 Jul 2016

Customer self service portals, present a great opportunity of cost savings for the utilities because of their lower transaction rates.