Duke Energy courts loyal, efficient and satisfied customers … and utilities look to a “democratized energy” future … while Landis+Gyr pilot New York smart grid!
Smart Grid News: Duke Energy’s path to a more engaged, energy efficient and loyal utility customer
Jesse Berst of Smart Grid News writes about Duke Energy plans to roll out an electric consumer behavioral study program to all 1.2 million customers, which it must do state by state after regulator approval.
Delta Sonderman, Product Development Manager at Duke Energy, says, “We discovered that some energy efficiency is … about the house – but some is behavioral. And we...