Latest Articles

Top Six Customer Service Misconceptions

Improve customer service perception by avoiding some basic mistakes.

The aim of every business should be to engage with customers in a thoughtful, meaningful and dynamic way.

Germany’s Demand Response Market - A Major Opportunity

EnerNOC views Germany as its linchpin of their European demand response strategy.

Over the next two years, Germany’s demand response development will be EnerNOC’s biggest opportunity.

Technology - Lead Energy Assurance and Delivery

Security of energy supply is topping priorities around the world and new technology developments are responding.

Recent events throughout the world have now made people reconsider the issue of security of their energy supply and what techn

Live Interviews From #EUW13

European Utility Week - On Demand

Missed any presentations from European Utility Week? You can now watch all conference presentations on-demand!

Community Blogs

Exclusive interview with Andrew Etzinger, Eskom spokesperson in the run-up to the annual African Uitlity Week and Clean Power Africa at the CTICC in Cape Town from 13-14 May.

There are many disconnects and dysfunctions in the multifamily real estate market that are beyond the ability of renters or property owners alone to resolve.  There are multiple challenges in a mar

In Britain, subsidies have become a popular mechanism for enabling fledgling green technologies to establish themselves.

Today Siemens and Accenture unveiled the completion of their new smart grid joint venture, Omnetric Group.

Distributed generation offers rich opportunities to address power grid challenges.

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Latest Sessions On Demand

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Grid modernization: networks vs. platform

  • A better approach to grid modernization based on system-wide common architectures, capable of pushing data collect
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Security architectures for industrial control systems

  • How to prepare for intentionally engineered attacks?
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Practical techniques for improving efficiency in Transmission & Distribution networks

  • How Transmission &Distribution (T&D) networks can be improved in Indoor and Outdoor environment
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How Do We Operate the System of the Future? Q&A II

Session: Renewable

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Panel Session: How to Define the Right Business Model

  • What are the KSF’s related to Smart Metering?
  • What should be the role of the national stakeholders regarding these KSF’s?
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Improving Procurement Practice

  • Experience in using BPR to structure the procurement process and align it within the asset management organisation
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Can In House Displays for Water Make a Difference?

  • Anglian Water serves a dry area of England and continues its search for ways of reducing demand